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  1. Dutch Bros Coffee
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  3. Order Ahead

Order Ahead

  • Where is Order Ahead available? Does my shop have Order Ahead?
  • How do I pick up my Order Ahead?
  • The shop didn't see my Order Ahead / My order was missing.
  • Can I place my drink order over the phone?
  • I ordered at the wrong shop!
  • (Order Ahead) I was double charged / charged the incorrect amount.
  • My Order Ahead drink wasn’t made right.
  • Can I pre-order outside of business hours?
  • Can I use my Dutch Pass® for my Order Ahead?
  • Do I need to scan my DB app for points or digital stickers?
  • I placed an order, but the shop didn't receive it.
  • How can I change the shop location once an order is placed?
  • Can I still earn digital stickers when I use Order Ahead?
  • How do I get a receipt for Order Ahead?
  • Is there a limit to how many items I can order at the same time via Order Ahead?
  • Can I buy food items through Order Ahead?
  • Can I order Dutch To Go through Order Ahead?
  • Can I buy merch/cups through Order Ahead?
  • Is there a fee to use Order Ahead?
  • Will I get a notification that my Order Ahead is ready?
  • Can I split payments through Order Ahead?
  • What payment methods are accepted for Order Ahead?
  • How far in advance can I place an order?
  • Is the full menu available for Order Ahead?
  • Can I have someone else pick up my Order Ahead order?
  • How do I add a tip through Order Ahead?
  • Why is my shop location not accepting orders at this time?
  • Why wasn't my order ready when I got to the shop for pick-up?
  • I need a refund for my Order Ahead order.
  • How long will my order be held at the counter?
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